PRIVACY POLICY

Who we are

We are Inner Core Therapy. A company dedicated to providing training and courses to help health practitioners in the wellness industry. We also provide treatment, training and education for clients to improve their own health. We are committed to protecting your privacy and security and explain more about it, below. We control this site from an office in the UK. We do not represent that materials on the site are appropriate or available for use in other locations. Persons who choose to access this site from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.

How and why we collect information

The details we collect from you depend on A) Whether you have consented to allow us to do so, by ticking the appropriate opt-in box or B) Whether you have purchased a product or service from us.

A) Where you have consented to allow us to hold your details to treat or train you, or send you further information, these details will be limited to your name, your email address and your country of residence.  If we have not treated or trained you, we will not hold any further information than this.  Your consent will allow us to send you emails.   We do not send blog posts, or newsletters, or offers by email.

B) Where you have purchased a service from us, more of your details may be collected in order to facilitate that treatment or training.  We never hold financial details.  However, certain information like telephone numbers may be required in order to support your participation in the activities you select. If you register for a training or seminar, for example, the information is used to reserve your place and to keep you informed about any changes in the schedule.  If you have signed up to one of our training courses, a telephone number may be required for communication purposes, such as setting up appointments, or any changes in the schedule or location.  Once delivery of the training/treatment has been finished, any details held in respect of that service/treatment will be retained securely, as required by our insurer Balens.  Please refer to Balens policy wording below.

You have the right to contact us and ask to know what information is being held, and for it to be deleted, subject to our insurance contract.

As per Balens Health Professionals Policy, underwritten by Zurich Insurance plc, it is a condition of our Insurance Policy to take and retain client records.  The policy wording notes:

“The records shall be kept for at least 7 years, following the last occasion on which treatment was given.  In the case of treatment to minors, it is advisable that records should be kept for at least 7 years after they reach the age of majority (18).”

Record Keeping – Condition 14 c, on page 35

Other than information retained in respect of that insurance contract, no other information is retained.  We do not keep mailing lists for marketing purposes in the UK or EU.

We will never intentionally disclose any personal identification information about you as an individual user, to any third party.

Where your information is stored

Your personal and treatment/training details are inactively held in a locked store.  On no website, database, or server.  We do not store data electronically or backed up on any third party server or storage facility.

If you choose for us to retain your name and email address only, then they will be stored on MailChimp and you may refer to their Privacy Policy here

Cookies

We do not and have never used cookies.

Exceptions to Privacy Policy

While we are committed to keeping your information secure and private, we have the following exceptions to our privacy policy: We may release specific information about you, but only to comply with any valid legal inquiry or process such as a search warrant, subpoena, statute or court order.

Outside Sites (Their Privacy Policies May Be Different)

This Site may sometimes contain links to other websites, that may offer products or services that our customers might find useful. These sites may request information from you. In such instances, the collection and use of your personal information will be governed by the privacy policy applicable to that site. We do not control the privacy policies, contents or links that appear on these sites. We encourage you to review the privacy policies of any third party sites or services before providing any of them with your personal information.